Operations & Support Services Manager

Job description

Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal Torres Strait Islander people to apply for this role and others as they become available. About Ngwala: Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs. About the Role: The Operations & Support Services Manager is responsible for the effective oversight and coordination of key operational support functions across the organisation. This includes fleet and asset management, reception and front-of-house services, and property coordination. The role ensures that all operational support services are delivered efficiently, consistently, and in alignment with organisational priorities, compliance requirements, and funding obligations. It provides leadership to support teams, strengthens systems and processes, and ensures a high standard of service that en...