Process Optimisation Analyst (PIMS Solution)

Job description

Company Description Greencross Support Office (Hybrid) | Fixed Term Contract | Project-Based Role Support a Major Transformation Across Our Clinic Network We’re seeking a Process Optimisation Analyst to play a critical role in the rollout of our new Practice Information Management System (PIMS) across Greencross. This is a full time, between 9-12 month fixed term contract starting July 2026 (or sooner). This is a dynamic, hybrid role that blends process improvement, project coordination, testing, and stakeholder engagement—ensuring clinics are ready, supported, and set up for success as we transition to a new system. Be at the Centre of Change In this role, you’ll help shape how clinics operate in the future by analysing current workflows, collaborating to streamline and document new processes. You’ll work closely with project teams, clinical leaders and support office stakeholders to: Drive Readiness, Testing & Rollout Success You’ll play a hands-on role in ensuring smooth rollout and adoption across clinics by: - Map current-state workflows and identify gaps and inefficiencies - Develop future-state processes aligned to system capabilities - Create and maintain SOPs and process d...