U-Box Field Support Analyst

Job description

Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Job Description: U-Box Operations is seeking career-minded individuals to contribute to the continuous growth, development, and success of the U-Box Operations Program as a U-Box Field Support Analyst. Under the direction of the U-Box Operations Manager, our department works closely with system members in the field to ensure that day-to-day U-Box transactions, applications, and business rules are working optimally. Our team of analysts will also identify operational trends that are in need of improvement and/or in need of bug fixes. This position is for individuals who are highly self-motivated, can work independently during times of high-volume inbound calls and chat intake, and possess strong critical thinking skills. This position is open to candidates currently residing in Arizona. U-Haul does not provide relocation assistance for this role. This position requires availability: · In office Full Time (non-remote, non-hybrid) · Friday through Tuesday or Thursday through Monday · Department Business Hours Mon-Fri: 6:00 AM to 6:00 PM MST Saturday: 6:00 AM to 4:30 PM MST Sunday: 7:00 AM to 3:30 PM MST · (I...