Program Associate

Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview: The Program Associate provides welcoming front‑desk support by assisting clients and staff through professional communication, clerical organization, appointment coordination, resource distribution, collaboration with internal teams, and continuous skill development to ensure smooth program operations. Job Responsibilities: PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. - Greet clients and visitors with kindness, directing them to the appropriate services or personnel, and answering phone calls in a professional manner. - Assist in managing the flow of information by performing clerical tasks such as filing, data entry, and maintaining organized records to support program operations. - Coordinate and schedule appointments for clients and staff, ensuring effici...