Customer Engagement Specialist

Job description

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role: The purpose of this role is to connect with a high volume of new and existing ANZ customers to identify lending opportunities and provide working capital solutions to help start, run and grow their business. Role Type: Permanent, Full time: Role Location: 111 Eagle Street, Brisbane QLD Australia, 4000 Work Hours: Permanent Full Time (40 Hours/week) What will your day look like? This role is accountable for: - Actively pursuing existing small business customer leads - Providing high quality customer service and solutioning to a wide portfolio of small business customers - Applying a broad understanding of product application - Building and maintaining a strong internal network - Meeting and exceeding performance targets - Outbound leads-based calling to existing and new small business customers - Referrals to specialist teams What will you bring?: The ‘must have ’ knowledge, skills and experience (KSE) the role requires are: - Business Development: The activity of partnering with indiv...