Collections Analyst with English and French skills

Job description

Collections Analyst with English and French skills Description -: Applies experienced level of subject matter knowledge to solve a variety of common business issues. Works on problems of complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Responsibilities: Effectively manage debt collections for a highly complex portfolio of accounts in the French, Regional or Global market in order to reach aging targets with minimum supervision, with good communication and negotiations techniques Establishes a plan of action to reach or exceed targets Uses collection tools in accordance with the training, processes and expectations defined with the manager Applies correct judgement when applying the collection strategy Escalates timely and ensures correct follow-up until the issue is solved Ensures timely documentation of aged receivable with relevant comments and with the frequency specified in the processes Respects...