Broadband Maintenance Technician

Job description

Keep our communities connected As a Broadband Network Technician (BT IV–V) at Vyve Broadband, you’ll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start. You’ll be the front line of uptime solving challenges others can’t, in an environment that values your expertise and rewards your commitment with tools, training, and a clear path to grow. What You’ll Do: - Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems. - Optimize network performance through node balancing, alignment, and signal calibration. - Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations. - Maintain documentation and perform scheduled maintenance on standby power supplies. - Lead or mentor lower-tier technicians (BT I–III) on field best practices and customer service. - Support outage restoration efforts with clear communica...