Collections Specialist

Job description

Stark Carpet in Calhoun, GA is looking for a dependable and detail-oriented Collections Specialist to join our team. The Collections Specialist is responsible for managing accounts receivable by monitoring outstanding balances, contacting customers regarding past-due accounts, and ensuring timely payment resolution. This role involves maintaining accurate records, reconciling accounts, and collaborating with internal teams to address billing discrepancies. The ideal candidate will support cash flow operations while maintaining professional and positive relationships with clients and internal stakeholders. Schedule: Monday – Friday,8:30AM-5:00PM: Job Type: Full-Time Hiring/Retention Bonus up to $1,000 within the first year! ** bonus details provided during interview Job Responsibilities: - Review aging reports and prioritize collection efforts for past-due accounts - Analyze customer accounts, including outstanding invoices, payment history, deductions, disputes, and credits - Determine appropriate actions for credits or adjustments, including issuance, application, or further investigation - Contact customers regarding overdue balances and secure payment commitments - Maintain accu...