Service Desk Analyst- Contract

Job description

Career Opportunity Service Desk Analyst- Contract Markham, ON: BUILD YOUR CAREER AT BLACK & MCDONALD: Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100 years of diverse market experience, we are a forward‑thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time. ABOUT THIS CAREER OPPORTUNITY: Black & McDonald’s Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Service Desk Analyst is located in Markham, ON and typically reports directly to the Service Desk Team Lead. The Service Desk Analyst is responsible for providing first-line technical support to end users, ensuring timely resolution of IT incidents and service requests. The role focuses on delivering high-quality customer service, t...