JobMesh

Assistant General Manager (Miss J's Cafe)

LV Petroleum · Norwood, Massachusetts, US

Position Summary: Miss J’s Café is seeking a motivated and hands-on Assistant General Manager (AGM) to help lead daily operations and support the overall suc...

Job description

Position Summary: Miss J’s Café is seeking a motivated and hands-on Assistant General Manager (AGM) to help lead daily operations and support the overall success of the café. The AGM will work closely with the General Manager to ensure a warm, welcoming guest experience, efficient operations, and a positive team environment. The ideal candidate brings strong leadership skills, a love for great food and community, and the ability to multitask in a fast-paced setting. Qualifications: - Support the General Manager in day-to-day operations including front-of-house and back-of-house management. - Lead, train, and supervise café staff to ensure high standards of service and performance. - Help manage scheduling, shift coverage, and labor costs. - Monitor food quality, presentation, cleanliness, and customer satisfaction. - Assist in inventory tracking, ordering supplies, and reducing waste. - Step in to perform team member duties (barista, cashier, server, etc.) when needed. - Resolve customer concerns promptly and professionally to maintain a positive reputation. - Ensure compliance with health, safety, and sanitation standards. - Support marketing efforts such as daily specials, social...