Support Specialist

Job description

Support Specialist Background: Allegheny County and CFA are building a team at the Engagement Center in downtown Pittsburgh that will help adults move from homelessness to housing and advance in the other goals that matter to them. The Engagement Center is a low-barrier, welcoming place for adults to get the services and advocacy they need—and where they can come inside, get a shower, socialize and “just be.” Some of the clients who come into the Center may be unsheltered while others will be connected to emergency shelter, including the shelter in the building. The building also is home to a health clinic and a behavioral health residential program. It also will be a place for community providers to meet their clients and a hub for crucial information. Summary of Role: The Support Specialist is a key member of the Center team, responsible for welcoming, engaging and orienting clients, helping them meet their immediate needs (e.g., showers, laundry, mail and support in finding food, clothing, shelter), and connecting them to other services. The Specialist makes sure the environment is positive and that clients feel seen and supported. Ideal Candidate: We are looking for someone wit...