Mortgage Servicing Tax Manager

Job description

The Mortgage Servicing Tax Manager supports the execution of all real estate tax-related activities within the Mortgage Servicing Department. This role guides the tax team in ensuring timely and accurate tax disbursements, regulatory compliance, and strong internal controls while delivering reliable service to customers and internal partners. The manager assists with training and development, helps coordinate daily workflows, supports process improvements, and performs quality reviews. This role also collaborates with other servicing leaders and serves as backup support as needed. Responsibilities: Team Leadership & Supervision: - Set a strong example for direct reports and foster a culture of accountability, collaboration, and continuous growth. - Provide continuous coaching and mentorship, targeting growth and learning opportunities to develop skills of direct reports. - Align team goals with the company’s mission and objectives, ensuring clarity in priorities and direction. - Proactively identify potential issues, facilitate open communication, and implement solutions that support team cohesion and overall effectiveness. Operations & Workflow Management: - Oversee daily workflow...