Housekeeping Supervisor

Job description

Pay Starting At: $28.00/hour Overview: The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel. Key Duties & Responsibilities: - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. - Ensure that assigned staff have reported to work; document any late or absent employees. - Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities. - Assign designated guest room keys and beepers to assigned staff. - Maintain accurate record of such and ensure security of keys. - Communicate additions or changes to the assignment sheets as they arise throughout the shift. - Inspect supply levels of floor closets. - Assign designated personnel to rectify any deficiencies. - Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems. - Inspect rooms cleaned by assigned Room Attendants, using designated che...