People Service Delivery Operations Manager

Job description

The People Service Delivery (PSD) team’s mission is to run the best people focused service delivery business in the industry. We’re seeking a leader with proven capacity to develop and implement effective strategies that drive results and growth to head our People Service Delivery Operations team. You will have built and managed teams that drive quality work with seamless execution, operational teams focused on delivering People services at scale. You must be an effective communicator and people leader who understands the value of maintaining healthy, collaborative cross functional (XFN) and supplier relationships. This is an internal-facing role that will be the business owner for scaling our people service delivery function while ensuring that all the stakeholders are involved and aligned throughout the process. You will oversee operational teams managing complex projects and driving improvement of operational execution related to Meta’s employee lifecycle process. You will need to be solution focused, ensuring the teams you support deliver high quality results in the most efficient and consistent manner possible by leveraging a “tech first” mindset. Responsibilities: Lead the Pe...