SERVICE MANAGER DIGITAL CONNECTIVITY

Job description

Req ID: 675605 Personnel Area: Corporate Services: Branch: Information Services: Salary Range : Band 8 - $150,432 to $162,791 + superannuation (Remuneration stated is for the full-time positions) Work type: Temporary full-time: Duration : June 2028: The Business: ​​​​​​​Corporate Services support, equip and help guide Council to deliver the Brisbane Vision through centralised corporate services and a customer-focused approach. Information Services branch (ISB) delivers digital and information technologies to maintain and enhance Council’s information, processes and systems, and enable data driven insights to improve decision-making and customer experience. ​​​​​​​​​​​​​​ The Role The Service Manager, Digital Connectivity is responsible for the strategic oversight and operational management of digital connectivity services at Council. This role will manage services including corporate/mobile telephony & network carriage, mobile devices, unified communications and digital radio. In this role you will ensure the delivery of a seamless and efficient communication experience for employees; drive continuous improvement in service quality, reliability, and user experience; and help define...