Phone Operator - Marshall Dentistry & Oral Surgery

Job description

Job Responsibilities: Education: High school graduate or GED. Experience: Prefer six months work experience, preferably in a medical office setting. Knowledge of dental terminology, word processing and computer experience desirable. Internal applicants must call HR at ext. 11653 to determine eligibility before applying. - Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments. - Completes patient entry process to include verifying insurances and obtaining records for all new patients. - Notifies patients of scheduled appointments via mail or phone. - Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly. - Performs other duties as assigned or requested.