IT Service Desk Technician I

Job description

24 Hour Home Care is part of the TEAM Services Group portfolio of companies. We proudly lend a helping hand by supporting recruiting efforts for other TEAM brands to find the right talent to grow their team. TEAM Services Group (“TEAM”) is a national provider of household employment and home care solutions supporting the self-directed care model, which allows individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes. TEAM is backed by private equity firm, Alpine Investors. TEAM is a mission-driven company serving 100k clients throughout all 50 states and employing over 130k caregivers. We are a high-performing team in a large and growing market; currently >$2B in revenue with a 36% revenue CAGR over the last 7 years and >100 acquisitions closed. THE ROLE: Role Summary: The IT Service Desk Technician I is responsible for providing on-site and remote technical support across multiple office locations and brands throughout the enterprise. This non-exempt position requires independent decision-making, the ability to prioritize tasks with supervision, and the handling of level 1 technical issues. Travel may be required to s...