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Project Field Tech Engineer

Hoffman Construction Company · Boise, Idaho, US

The Field Service Technical Engineer will provide technical support for the project site team. This is a hands-on position working closely with corporate IT,...

Job description

The Field Service Technical Engineer will provide technical support for the project site team. This is a hands-on position working closely with corporate IT, onsite project team members and 3rd party contractors. Salary: $56,000 - $70,000 DOE: PRINCIPLE RESPONSIBILITIES: - Install, troubleshoot & repair hardware, software, & peripheral equipment - Assist/manage site-wide network setup and support - Assist with jobsite trailer mobilization and demobilization as required - Work with site team to proactively address and resolve service requests and/or to gather information necessary to resolve service requests. - Communicate with other IT team members to resolve issues and expedite work - Work with 3rd party vendors/support as needed - Manage service tickets in IT ticketing system - Effectively determine when to escalate an issue - Willing to work during non-business hours when necessary to support site moves, local network upgrades, etc. ESSENTIAL PHYSICAL FUNCTIONS: - Standing/Walking/Sitting: Workday is combination of sitting/walking and standing - Legs: Must be able to climb stairs - 5% of day - Hands/Arms: Constant use of hands/fingers for mouse/keyboard/computer use - Vision: Vi...