UX Researcher I

Job description

We are seeking a User Experience Researcher with strong skills in qualitative and quantitative user research and testing methods, including product-focused lab studies, usability evaluation ( especially for software and app experiences ), contextual inquiry, surveys, interviews, focus groups, and rapid ethnography. We would like to hear from people with proven skills in evaluative and generative user research with particular strength in evaluating digital products , as well as discovering, interpreting and communicating user insights for product and software design. JOB DUTIES: Develop an informed view of our customers and end users and their experiences Help our product design, engineering and business teams explore new opportunities, evaluate current products, and further unlock the potential of our existing software and app-based experiences Organize and execute research projects using a variety of lab‑based and field research methods, with an emphasis on evaluative studies such as usability tests, concept validation, and iterative product assessments Facilitate workshops and moderate user research / evaluation, particularly hands‑on testing of software and app prototypes Create...