Customer Care Advocate (New Graduates)

Job description

Customer Care Advocate Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As the voice of Carvana, you’ll be revolutionizing the car-buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable. Why join Customer Care?: Your Launchpad to a Carvana Career: We believe in a "Careers Not Jobs" philosophy. Customer Care is our ultimate training ground—strong performance opens the door to frequent pay increases and exclusive internal opportunities across Leadership, Strategy & Analytics, AI Support, Product, and People Operations. 90% of our leaders were promoted from within - and we can’t wait to see where this opportunity takes you! The Human Touch, Powered by AI: We are integrating AI into everything we do. You will work alongside an AI co-pilot that handles the administrative busywork (like drafting call notes and summarizing previous cases). By letting AI do the heavy lifting, you can focus entirely on what matters most: building genuine human connections. Fast-Track Your Earnings!: Your compensation grows as quickly as your skills do. We start this role at a competitive $20/hr, but by consis...