Supervisor, Office

Job description

Primary Responsibility: Supervise employees and coordinate the day to day activities of a department or small facility. In addition, the Office Supervisor will respond to escalated inquiries, processing orders and complaints. What You’ll Do: - Implement corporate and departmental policies, procedures, and service standards in conjunction with management. - Communicate work procedures and company policies to staff. - Maintain records pertaining to inventory, personnel, orders, supplies, and machine maintenance. - Make recommendations to management concerning such issues as staffing decisions and procedural changes. - Monitor inventory levels and requisition or purchase supplies as needed. - Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff. - Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. - Resolve customer complaints and answer customers' questions regarding policies and procedures. - Review records and reports pertaining to activities such as pr...