EDI Analyst, Sales Operations

Job description

POSITION SUMMARY: Provides daily operations support for EDI transactions and testing of defect/enhancement fixes. Ensures timely resolution of customer maintenance and data issues per established processes. Analyzes, evaluates, and inputs data into the USG application systems. Liaison between customer service, financial shared services, and other departments to ensure the data’s completeness. Monitors issues, enhancements, and questions until resolution. Recommends and adopts new standards, procedures, and process improvements. KEY ACCOUNTABILITIES AND RESPONSIBILITIES: Includes the following and performs additional responsibilities as assigned · Responsible for accurate completion of daily operational support tasks per established processes. · Analyzes, evaluates, and inputs data into the USG application systems ensuring data accuracy and standardization. Liaison between customer service, financial shared services, and other departments to ensure the data’s completeness. · Provide EDI development testing support for internal and third party VAN development activities. · Reviews, and adopts, documented team procedures and processes. · Monitors issues, enhancements, and questions un...