Retail Store General Manager

Job description

Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the General Manager will lead their team to fulfil Blick’s commitment to our customers, the Arts, and our local communities. Responsibilities include, - Supervise the Assistant Manager(s), Key Holder(s), Receiver, Framer (if on staff), and Sales Associates; train and develop store management in all aspects of the business; direct and monitor training and development for all associates; continually evaluate and react to performance issues; and actively recruit, interview and hire management and associate candidates. - Contact and meet with current and potential House Account customers on a regular basis, process House Account orders, maintain and develop customer relationships as outlined by the National Sales Manager. - Driving revenue by ensuring associates provide our customers with outstanding customer service, helpful product knowledge, building individual customer relationships and handling all customer contacts in a friendly, courteous and professional manner. - Supervise the training of all store associates on Blick Onboarding Training, Sales Training Program, promotional events, Featu...