Senior SAP Inhouse Consultant – Sales & Service Processes

Job description

Job Description Your Role: In this role, you will be a key part of the global IT organization and play a central role in shaping and advancing sales and service processes within SAP. You will contribute to the continuous development of the central SAP template and support its international roll-out across group companies. The position combines strategic responsibility with hands-on implementation and close collaboration with business and IT stakeholders worldwide. Your Responsibilities: - Lead the configuration, customization, and integration of sales processes, starting in SAP C/4HANA and executed in SAP S/4HANA - Manage and optimize ERP systems, ensuring seamless integration with customer service management tools and mobile applications - Analyze, design, and continuously improve customer service and sales processes to increase efficiency and user satisfaction - Define future-oriented solution strategies based on the latest SAP technologies in the area of sales processes - Coordinate and collaborate with external partners to maintain and enhance specialized customer service solutions - Act as a bridge between business and IT by clarifying requirements and actively driving change...