Business Support Officer

Job description

We are working closely alongside a Local Authority in Newport to assist with the appointment of a Business Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay : £13.26 - £17.10 per hour Summary: The Business Support Officer will provide clerical and administrative support to the Team Leader while delivering excellent customer service to customers and partners of the crematorium. The role involves handling enquiries, processing cremation-related administration, managing payments and records, and supporting the smooth day-to-day operation of the service. Responsibilities: Communicate effectively in person, by telephone, and in writing with customers, partners, and stakeholders. Carry out a range of administrative duties associated with crematorium services and cremations. Receive payments for crematorium services, issue receipts, and maintain financial records in line with Council regulations. Support the Team Leader in maintaining effective relationships with funeral directors, officiants, suppliers, and other partners. Assist customers with enquiries relating to funerals, memo...