Coordinator - Service- Temp to Hire

Job description

A detail-oriented and highly organized Service Coordinator responsible for dispatching and supporting electrical service technicians, managing customer service requests, coordinating schedules, and ensuring timely completion of service work and special projects. This role serves as a central communication hub between customers, field personnel, project managers, and subcontractors while maintaining accurate work order documentation, supporting operational efficiency, and delivering exceptional customer service in a fast-paced service environment. Job Title: Service Coordinator: Location: South Easton MA: Pay: $25-30 DOE + excellent benefit package TEMP TO HIRE POSITION: What you’ll be doing: - Coordinate and dispatch electrical service technicians and field personnel for emergency service calls, scheduled maintenance, and special projects while optimizing manpower utilization, travel time, and customer response times. - Serve as the primary point of contact for incoming customer calls, emails, and service requests by gathering accurate job details, troubleshooting information, and determining urgency levels. - Create, manage, and maintain service work orders within Trimble Viewpoin...