Senior Associate - Customer Facing Colleague Delivery - Turkey (Contractor)

Job description

ROLE SUMMARY: Sales Force Enablement is a service vertical within the Customer Facing Colleague Delivery (CFCD) team, driving performance, scale, simplicity, and efficiency for the sales force. This role will be responsible for leading Customer Facing Colleague service delivery activities for Turkey that allow the business to drive quality at scale. This role will strategically collaborate with all verticals and related CMO and Business parties and other global colleagues within CFCD to operationalize key services like sales force targeting, deployment and alignment, call planning, and virtual selling etc. The role is also expected to represent Turkey in global related meetings, and take active responsibility in CoE(Center of Excellence) workstreams. The role will apply technical delivery knowledge to partner with the Service Design Owner for Sales Force Enablement as needed to support and enable service improvements for Turkey market within this service vertical. BASIC QUALIFICATIONS: Bachelor’s degree from a reputable university Proficiency in Turkish and English languages Cross-BU and/or diversity of job experiences Drive for optimization/excellence: Delivery of customer service...