Director, Collections Strategic Solutions

Job description

Requisition ID: 251966 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Director, Collections Strategic Solutions leads and oversees the ongoing operations, implementation, and continuous enhancements of end-to-end Collections solution platform to support Global Collections strategic initiatives. Ensures business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures. Through partnerships with regional/local Leaders, IT, and vendors, establishes and executes long term roadmap/strategies on Collections technology, including Integrated Frontend and Backend Collections Systems, Dialers, Workflow Management Systems, Treatment Engines for existing and new channels. Promotes synergies, standardization, common best practices, and overall cost optimizations. Provides direct business oversight of key Collections technology initiatives throughout all stages of program life cycle including business case, funding setup, execution, and post-implementation support. Oversees and manages ongoing business relationship with key solution vendors. Provides business inp...