Channel Account Manager

Job description

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As a Channel Account Manager at PolyAI, you will play a critical role in building and nurturing our partner ecosystem to drive revenue growth and market expansion. Reporting directly to the VP of Channels, you will be responsible for developing and managing relationships with key channel partners, distributors, and resellers. Your primary focus will be on driving successful partnerships, increasing market penetration, and delivering exceptional value to our customers. Your responsibility will involve: - Channel Partner Management: Build and maintain strong relationships with channel partners, including Technology Solution Distributors (TSDs), Alliances, VARs, and other relevant entities in the CX space. - Sales and Partner Recruitmen...