Passenger Cars Diagnostic Technician with French

Job description

Company Description About Bosch Service Solutions in Timișoara Bosch Service Solutions is a leading service provider of enterprise and IT solutions. It designs and provides best-in-class services , including software-based solutions, consulting and management, AI, automation and customer experience . We’re on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment, in an environment where diversity is valued and where everyone can bring their own contribution. Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference. Work LikeABosch: Job Description: Main attributions and responsibilities: - Respond to all calls, emails, and common requests for technical 1st level support; - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels; - Follow defined work instructions and escalation processes for all possible types of incidents; - Track all i...