Technical Support Analyst II
Puyallup Tribal Health Authority · Tacoma, Washington, US
Description Keep Systems Running. Keep People Supported. Make an Impact.
Job description
Description Keep Systems Running. Keep People Supported. Make an Impact. Location: Puyallup Tribal Health Authority | Tacoma, WA | On-Site Primary Schedule: Full-Time | Mon - Fri, 8:00 AM - 5:00 PM Hiring Range: $27.45 - $28.83 per hour Position Close Date: May 15, 2026 Are you the go-to person when technology goes sideways? Do you enjoy solving problems, helping people, and making systems run smoother than ever? The Puyallup Tribal Health Authority (PTHA) is looking for a Technical Support Analyst II who brings both technical expertise and a customer-first mindset to support our healthcare environment. In this role, you’ll be more than just IT support — you’ll be a trusted partner to staff, ensuring the technology behind patient care is reliable, secure, and efficient. What You’ll Do: - Serve as the first point of contact for IT support by responding to Help Desk requests, documenting and routing tickets, and ensuring timely resolution or escalation - Troubleshoot and resolve hardware, software, network, and medical device issues by identifying root causes and implementing effective solutions - Install, configure, maintain, and deploy PCs, printers, applications, and other technol...