Systems Engineer III

Job description

The System Engineer Level 3 (Windows & Azure) is a senior-level technical role responsible for leading advanced system engineering, cloud operations, and infrastructure modernization across corporate, retail, and cloud environments. This position owns the resolution of high-impact and complex incidents, provides technical leadership for Windows, Microsoft 365, and Azure platforms, and ensures systems are secure, scalable, and operationally mature. The role drives improvements in identity and access management, endpoint management, patching, automation, monitoring, and disaster recovery while operating within established standards and change control processes. This role also supports FinOps accountability by guiding resource governance, optimizing cloud consumption, and improving cost visibility through tagging discipline, usage reviews, and proactive cost optimization actions. DUTIES AND RESPONSIBILITIES: - Lead Tier 3 troubleshooting and resolution for complex Windows, Microsoft 365, and Azure incidents impacting business-critical services. - Serve as the senior technical escalation point for Windows Server systems, enterprise authentication, and access-related issues across corpo...