Agent Experience (AX) Specialist

Job description

AI agents (Claude Code, Cursor, Windsurf, GitHub Copilot) are becoming a primary way developers discover and integrate tools. When a developer asks an agent to add image and video management to their app, the agent’s autonomous decision to install a tool, connect to its API, and start using it is the new top-of-funnel. We call this motion Agent Experience (AX): distinct from SEO (human finds us via search engine) and AEO (human is influenced by an LLM recommendation). AX is when the agent itself discovers, evaluates, and uses a tool without the human initiating each step. You will be the first marketing person dedicated to this motion at Cloudinary. Your job is to make AI agents independently discover, recommend, and use Cloudinary, and to build the measurement infrastructure to prove it’s happening. What You’ll Own: This is not a strategy role. You ship weekly across four workstreams: MCP Infrastructure: Optimize how agents understand and interact with Cloudinary’s MCP tools. You’ll own tool metadata, error responses, registry presence, and package discoverability. Agent Testing & Benchmarking: Systematically test how major agent platforms recommend Cloudinary vs. competitors. Tra...