Human Service Assistant - Quincy Haitian Creole, Vietnamese, Mandarin, Spanish, Cantonese & Portuguese

Job description

Human Service Assistant - Quincy Haitian Creole, Vietnamese, Mandarin, Spanish, Cantonese & Portuguese 260002XG Description The Department of Transitional Assistance (DTA) is seeking service focused individuals for the position of Human Service Assistant (HSA). Our ideal candidate will provide written and oral translation services to assist clients and complete administrative tasks in a well-organized, efficient manner. DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion. Duties and Responsibilities (these duties are a general summary and not all inclusive): · Provide interpretation and translation services by gathering information, providing instruction, and facilitating clear and accurate communication. · Assist applicants and clients in completing and/or obtaining necessary verifications for eligibility determination. · Facilitate customer service delivery by providing services to clients such as responding to inquiries and explaining basic department procedures. · Greet, inform, and direct clients in the lobbies, waiting rooms, and self-service stations. · Promote customer s...