Desktop Support Technician

Job description

Columbia State is recruiting a motivated Desktop Support Technician with strong Windows and hardware skills to join our desktop support team. This position requires a proactive, self-motivated individual who can support a varied set of technology devices including pc’s (desktop and laptop), printers, and software installations, and is comfortable traveling to various locations to provide hands-on technical assistance. This position is based at the Columbia, TN Campus. However the incumbent will be expected to travel to other campuses frequently. Job Purpose: This position will provide technical support for all personal computers on every campus including repair of hardware, software and printers and user support and assistance. Essential Functions: - Technical Support - Provide desktop support for Window-based systems, including troubleshooting hardware, software, and network issues. - Maintain Microsoft Office 365 applications, operating systems, and other business-critical software. - Assist in setting up and maintaining user accounts, permissions, and profiles in Active Directory. - Diagnose and resolve support issues using a service desk system. - Multi-campus Support - Travel...