Housekeeping Team Lead

Job description

ACTIVITIES: The duties and responsibilities for the Housekeeping Team Lead include, but are not limited to the following: - Creates 100% guest satisfaction by providing genuine hospitality and by exceeding guest expectations - Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guestrooms, public areas, offices, laundry, lockers and storage areas in both the front and back of house. - Assists in the hiring, training and career development of all housekeeping employees; assists with performance evaluations and communicating performance standards to employees. - Inspects the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. - Assists in scheduling staff according to standards and forecasted occupancy; assigns daily work tasks to employees. - Assists in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department; assists with monthly linen and supply inventory. - E...