Valencia - Shift Supervisor

Job description

At Philz, we’re doing something bigger than coffee - we’re building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time. If this sounds like a place you’d embrace – keep reading! WHAT YOU’LL DO: As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. - Play to your team’s strengths by putting the right people in the right places at the right times. - Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas. - Develop strong relationships with customers and the local community. - Assess the performance of your team members, including service and drink quality. - Hold team members accountable to their scheduled shifts, ensure that called out shif...