Club Manager

Job description

Job Title: Club Manager Reports to: District Manager: Status: Full Time/Supervisor/Exempt/Non-Exempt: Job Summary: Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties and Responsibilities: · Recruit, hire, train, schedule and supervise team members. · Member service oversight making sure all team members are providing a great customer service experience at all times. · High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc. · Provide support for team members and club members. · Create and maintain a positive image for the club. · Coaching and counseling performance to help achieve company standards. · Ensure prompt opening/closing of gym. · Ensure staff are aware and trained on all current marketing promotions. · Finish manager portion of onboarding, in Paycom, for all new hires. · Ensure the club is open and staffed during all hours of business. · Ensuring self and team members are implementing and adhering to all company policies and procedures. · Responsible for ordering supplies and tracking inventory. Essential Behavior Req...