Patient Scheduling Representative - Family Medicine
UW Health · Madison, Wisconsin, US
Work Schedule: 100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM – 5:00 PM. Hours may vary based on the needs...
Job description
Work Schedule: 100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM – 5:00 PM. Hours may vary based on the needs of the clinic. Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable: Join the #1 hospital in Wisconsin! Education: Minimum – High school diploma or equivalent. Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field. - Schedule appointments via phone, in-person or electronic correspondence. - Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. - Make outgoing phone calls to patients to schedule their appointments. - Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Work Experience: Minimum – Six (6) months of previous experience in an office or customer service environment. Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in pe...