Expert Lead Rule Writing

Job description

Expert Lead Rulewriting | Tribe Fraud NL ING is looking for an Expert Lead Rulewriting to join our Fraud NL tribe in the Netherlands. Fraud NL is responsible for safeguarding the bank and its customers against fraud by designing and continuously improving high-impact fraud detection capabilities across all ING NL channels. In this role, you contribute to protecting millions of customers and securing high-volume, real-time financial transactions every day, ensuring that ING remains at the forefront of fraud detection. Your role & responsibilities: As Expert Lead Rulewriting, you will lead the Rulewriting team in the Netherlands. This team is responsible for the design, implementation, and maintenance of fraud detection rules for online banking, debit cards, and credit cards. You will combine deep subject-matter expertise with people leadership and strategic influence. People leadership: You are the hierarchical manager of the Rulewriting team and are responsible for developing, coaching, and growing a group of highly skilled Rule Writers. You actively stimulate continuous improvement in both individual capabilities and the team’s way of working. Expert role: You are the go-to expert...