Manager, Global Billing Operations

Job description

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! We are seeking an experienced Manager, Global Billing Operations to lead and scale our billing processes across a global customer base. This role owns the translation of complex SaaS contracts into accurate, timely, and compliant billing outcomes, while also overseeing collections and ensuring efficient cash realization. You will partner closely with RevOps, Deal Desk, Sales and Finance leadership to ensure billing processes are scalable, audit-ready, and aligned with business growth. This role requires a balance of hands-on operational execution, strong judgement, and process ownership, with a focus on automation, continuous improvement, and cross-functional alignment. What You'll Do: Billing Operations & Collections - Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies - Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery - Ensure alignment across Salesforce, contract terms...