Retail Parts Team Lead

Job description

Description If you’re the kind of person who thrives on helping customers, leading a team, and bringing products to life through hands-on knowledge, this is your opportunity to step into a role where no two days are the same. As a Retail Parts Team Lead , you won’t just sell parts; you’ll be the go-to expert, the coach, and the driving force behind an exceptional customer experience. From guiding customers through their RV and Boat needs to training and inspiring your team, you’ll play a key role in creating confident buyers, stronger teammates, and unforgettable delivery experiences. Essential Functions: - Assist in retail customer purchases - Expert knowledge of RV and Marine Parts and Accessories, their features, functions, benefits, and general installation techniques - Ability to show and demo all types of RV’s and Boats - Ability to provide substitute parts information for obsolete/upgraded parts based on experience - Understand customer requests for parts; provide parts information and prices using service manuals, reference materials, and the computer - Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company poli...