Hazleton Guest Experience Director

Job description

Reports to: Hazleton Campus Pastor Hours Commitment: Part-time (25 hours/week) with regular weekend responsibilities. Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more and more people to Jesus and help them fully follow him. Required Skills: - Strong people and conflict resolution skills. - Strong oral and written communication skills. - Strong organizational and time management skills. - Strong computer skills with the ability to learn appropriate software skills. - Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature. Primary Responsibilities: - Sets the pace for a world-class level of hospitality and customer service locally. - Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly. - Create excellent, inviting and warm environments. - Vision cast constantly. - Assist with location specific responsibilities as designated by the Hazleton Campus Pastor. - Lead and give oversight to the following areas: - Attendee Onboarding Process Guest Experience Volunteer Teams: - Greeters...