Manager Inside Sales

Job description

Summary FET is seeking a dedicated and experienced individual in the valve industry for an inside sales and customer service role. We are looking for candidates with a strong track record in project management and client relations. Responsibilities include assisting customers, maintaining accounts, resolving issues, and identifying opportunities for product or service recommendations. Key skills include quality focus, problem-solving, documentation, communication, conflict resolution, and multitasking. If you're a driven professional in the valve industry, we invite you to join our team. Job Duties: - Answering customers’ questions about products, prices, availability, product uses and credit terms - Meeting all sales objectives and handling all aspects from quote process to order delivery. - Emphasizing product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations - Maintaining customer records and processing sales from ERP systems. - Selecting the correct products or assisting customers in making product selections based on their needs, product specifications and all other applicable regulations - Ability to establish an...