Client Account Manager

Job description

The Client Account Manager in a 3PL Retail Merchandising and Retail Marketing Execution company is accountable for all aspects of assigned client(s) support including but not limited to ensuring the client's needs are well prepared for and being met. The Client Account Manager servse as the direct contact to assigned client(s) and is responsible for communicating directions to field management, client support teams, retail, and reporting teams on a day-to-day basis. - Communicate as the key contact with client and internal teams to identify best practices, creative support ideas, reporting needs, etc. - Meet weekly with clients to review program priorities and execution performance. - Partner with cross-functional team members (Senior Management, Field Operations, and Customer Service) to meet all account needs and to manage the project process from beginning to end. - Create instructions, reports, and analysis of data gathered to ensure all aspects of client needs are met through in-store execution and reporting avenues. - Partner with the sales team to identify client growth opportunities. - Coordinate with the operations team to review execution and address opportunities. - Trac...