Customer Retention Associate - Bilingual

Job description

Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy in the Rent-to-own industry. We are built on a foundation of excellence, customer focus, quality products and services. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions. We currently operate 55 stores in 13 states, including Puerto Rico. We are looking to hire a CUSTOMER RETENTION ASSOCIATE to join Team Arona! Visit us online at https://aronarents.com You will have comprehensive benefits package that includes: - Paid time off including vacation days, personal days, and holidays. - Ongoing training and development - we promote within. - Unlimited Bonus & Commission opportunities paid monthly. - Five-day work week! - Company paid Life Insurance and Long-Term Disability Insurance - Medical, Dental, Vision, Life Insurance and Short-Term Disability - 401(k) with a company match Job Duties: - Responsible for assisting the Customer Accounts Department with lease agreement renewals. - Act as a customer counselor by discussing benefits of timely lease agreement renewal payments. - Collect Revenue...