Operations Coordinator

Job description

Position: Operations Coordinator Pay Rate: $47k annually: Schedule: Sun/Mon/Tues Every Other Wednesday 6am - 6pm The Operations Coordinator provides critical support to Forward’s Truckload Brokerage operations by assisting with load management, data entry, carrier communication, and customer interaction. This foundational role is designed to build core competencies in logistics and transportation operations, supporting team members while developing skills necessary for future advancement within the organization. Qualifications: Skills: Forward Air is an Equal Opportunity Employer - Assist in managing load boards and scheduling pick-up and delivery appointments - Communicate with carriers to confirm load details, pick-up times, and delivery schedules - Ensure accurate and timely data entry into the McLeod Transportation Management System (TMS) - Monitor daily load execution from pick-up through delivery under the guidance of senior team members - Support the resolution of basic carrier or load-related issues by escalating to Operations Specialists - Develop relationships with customer facilities to assist with loading and unloading coordination - Collaborate with internal teams to i...