Shift Manager

Job description

The Shift Coordinator improves Guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Coordinator has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests. Responsibilities: - Responsible for restaurant operations (labor, inventory variance, GUEST TRAC® responses) during assigned shifts, including opening and closing restaurant - Provides production direction to Team Members in a clear and concise way - Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production - Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with - Company standards - Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings - Works with team to act on Guest feedback and resolve com...