Beverage Server Day Shift (Horseshoe Bossier) Part-Time

Job description

The Casino Beverage Server creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. Must be at least 21 years of age. High school diploma or GED required. Must be able to obtain Bossier ABO Card and Responsible Vendor Certification. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays, and overtime. Must be able to read, write, speak and understand English. - Ensures player satisfaction at all times. - Provides personalized service and uses guest name. - Resolves service problems according to Service Recovery guidelines. - Serves as ambassador of goodwill while working and at customer and public relations...