Maitre | Castello di Casole, A Belmond Hotel, Tuscany

Job description

Castello di Casole, a Belmond property is looking for season 2026 a Maitre. The Maitre is responsible for overseeing the efficient running and profitability of the restaurant and room service outlets according to our standards and procedures. He or She has to preserve guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings. He or She knows that, above all, tourism is about people. Relating well to both guests and co-workers is a must. Responsibilities: - Oversee the daily operations of the restaurant and room service outlets, ensuring that every service moment aligns with Belmond’s standards of excellence. - Welcome guests with professionalism and authenticity, anticipating needs and tailoring experiences that feel personal and genuine. - Guide, coach, and develop the service team, ensuring training, performance feedback, and a culture of collaboration and accountability. - Maintain full knowledge of menus, wine lists, pairings, and culinary philosophy to confidently support both guests and colleagues. - Collaborate closely with the Restaurant Manager and Culinary leadership to maintain operational flow, optimal table allocation, and a consi...